Your personal information
We will ask for your personal information when you sign up for our newsletter or make a purchase. We will request your name, address, telephone number and email address. The web server will also collect general visitor information for us to be able to monitor the performance of our website and pages within it. This will include average time spent on our site, most visited pages and IP address.
How we use your information
We process personal information for certain legitimate business purposes, which include some or all of the following:
- Process your order including acknowledgement.
- Where the processing enables us to enhance, modify, personalise, or otherwise improve our services/communications for the benefit of our customers.
- To better understand how people interact with our website.
- To provide postal and telephone communications which we think will be of interest to you.
- To determine the effectiveness of promotional campaigns and advertising.
- Promotional activity including direct mail, telephone and email marketing.
Please note that your information may be used to send you details of those products that we offer that we have identified as likely to be of interest to you. If you indicated any preferences when providing us with your data, we will use these to determine what information we provide you with.
If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email, post or phone) that we use to contact you, please write to: Harrington & Byrne, 17 Hanover Square, Mayfair, London, W1S 1BN - Telephone: 0800 038 5370 - Email: firstname.lastname@example.org.
From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that we have identified as likely to be of interest to you. By entering into an agreement with us when you placed an order you have consented to this use of your data.
We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to help the retailers understand consumers’ wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy. Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission.
We will also supply personal data to our mailing house, Blueprint Direct Mail who print and send our mailings. As a data processor, we have a signed data agreement with them to ensure sufficient security guarantees are in place and that the processing complies with all obligations under the 2016 General Data Protection Regulation.
Due to the nature of our business, we promote new products for anniversaries that may only be celebrated every decade. As a result, we will retain personal data for up to 10 years after your most recent purchase.
You may ask us at any point not to share your information with third parties for this purpose, by writing to: Harrington and Byrne, 17 Hanover Square, Mayfair, London, W1S 1BN - Telephone: 0207 060 5340 - Email: email@example.com.
Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.
Changes in the law mean that from 26 May 2011, we need your permission to save cookies on your computer. Cookies are small files which are sent to your browser and stored on your computer's hard disk. Some pages on this website require cookies to be enabled to work correctly. For example you will not be able to log into password protected areas without cookies.
The cookies we use are Google Analytics (web analytics cookies) and session cookies to enable access to secure areas of the website. Google Analytics cookies are used to help record your use of this website. They are used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website. The Google Analytics cookies contain randomly generated IDs used to recognise your browser when you read a page. The cookies contain no personal information and are used only for web analytics. We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.
Harrington & Byrne Limited is registered with the Information Commissioner Office and adhere to the 2016 General Data Protection Regulations. You may choose to restrict the collection or use of your personal information in the following ways:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
To exercise any of the above rights please contact us in the following way:
Post to: Harrington and Byrne, 17 Hanover Square, Mayfair, London, W1S 1BN
Telephone: 0207 060 5340
To unsubscribe from any email marketing please click the unsubscribe link at the bottom of the email.
In the unlikely event that you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner Office.
We use the latest technology to ensure any personal information you enter on to our website is secure.
We do not store any of your financial data.
We only transfer data with our data processors via SSH File Transfer Protocol, also known as Secure FTP or SFTP.
We use Sage Pay to process all our online payments, Sage Pay use the latest technology to protect against fraud and are PCI DSS compliant. There are four levels of PCI DSS compliance, with Level 1 being the highest level.
Sage Pay is a PCI DSS Level 1 payment service provider.